When placing an order at lithopsseeds.com store, buyer agrees to the following terms:

Worldwide shipping:
– Shipping via regular mail (unregistered)
– Processed within 5 working days

Estimated shipping times (working days):

United States: 10-20
Canada: 15-30
Australia, New Zealand and Oceania: 10-20
Europe: 5-10
Pacific Asia: 10-15
Middle East & North Africa: 10-15
Brazil: 20-40
Latin America and the Caribbean: 30-75
Africa (Rest): 20-50

We only accept Paypal payments because in our country (Serbia) it is hard to successfully process other payment methods.

We can accept western union payments only on orders over $150. In that case all the fees should be paid on your side.

We accept cancellation requests submitted up to 12 hours after purchase

Ship items back to us within: 15 days of delivery

Lost and non-delivered shipments:
Before you contact us that you didn’t get your order please check estimated shipping times written above. They are in WORKING days so 5 working days is one week. Your order is considered lost or non-delivered if you didn’t get it 10 working days after estimated shipping time for your zone.

For example, if you are in USA, we consider it lost 30 working days after shipping out.

We offer 2 solutions for lost shipments and it is up to you to decide how to proceed:

1) Full refund of your order
2) Resend seeds in 5 working days (if we have all the seeds on stock)

All you need is just to contact us on our email unusualseeds1 [at] gmail [dot] com. And please give us your order number or name so we can know which order is yours.

 You are responsible for knowing and heeding any import regulations, prohibitions and restrictions which may apply.

Unsuccessful germination:

We do not guarantee for germination because seeds are living things and a lot of problems can occur on your side. Soil may not be sterile or wrong light, temperature, humidity and other conditions. We test our seeds and they are always fresh and from recent harvest. Still, if you think that you did everything right and that problem is not on your side you can contact us so we may find a solution good for both sides!

Still have a question?

Please contact us for more information.

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